Communicating their way
The 'gabbers' behind the project
I was the UX Designer for AdaptivApps Messenger. I worked with four web developers over the course of two months as part of an internship for Angel City Sports.
The plights of a culinary artist
The core challenges were the existence of many competitors to a messenger feature. Facebook Messenger, Telegram, Kik and others already have many of the features that AdaptivApps was needing.
The primary goal was to ensure that adaptivApps had full control over the messenger feature from top to bottom. It was also imperative to adhere to the American Disability Associations (ADA) guidelines for web apps. Ideally this messenger feature would replace sending individual texts and emails amongst staff and volunteers.
The majority of the research was compiled from analyzing what was working most with competitors. Telegram seemed to have a slight edge over Facebook messenger in terms of security. By researching ADA guidelines, it was determined that all the competitors that allow the use of animated gifs were not in compliance with accessibility regulations. Therefore in building adaptivApps messenger, animated gif files could not be included.
The next screen I produced was a one-to-one message screen. This screen would see use of iconography and a message entry bar similar to most competitors. I decided to utilize AdaptivApp's system blue color for the user to differentiate their messages.
Stuck on you
The following screen I sketched was the option to send stickers. Both Facebook and Telegram utilize this feature and I felt like it would be a fun way for younger users of the app to communicate. I also encouraged the stakeholders of AdaptivApps to reach out to artists with disabilities to make stickers for the application. The messenger app would also utilize emoji's in the similar style.
Another feature I borrowed from competing applications is the ability to send your location or a key location to a user in a message. This would help guide volunteers to key points at events, saving time and confusion.
Indubitable audible voice
This screen features the ability to send a recorded voice message. This would be crucial for the visually impaired to be able to speak a message. Like Telegram, you would be able to preview the message before it is sent.
Declaring a misinterpretation
I had initially approached AdaptivApps Messenger for the desktop as sort of an overlay akin to that of Facebook's messenger. In the screen below I placed one of the screens of AdaptivApps Messenger to the existing AdaptivApps site. It was discovered that this would just not work for the Stakeholders.
Withdrawing this gaucherie
Without hesitation, I began to reimagine AdaptivApps Messenger as a desktop app.
In the final designs I changed the dated verbiage of 'chats' to 'messages', cleaned up the iconography and colors and gave the same treatment to the mobile screens as well.
Expanding the network
I had been approached by the stakeholders after the completion of AdaptivApps messenger to create a social newswire like hub for AdaptivApps. This would feature articles about events, athletes, guests and other things happening with Angel City Sports.
Utilmately there is more to the AdaptivApps community that needs to be completed. After presenting the stakeholders with the Newswire screens I was informed that they would be restructuring designs in the coming months due to the current Covid-19 pandemic.